Thank you for choosing All Outboard Engine Store as your trusted source for a wide range of high-quality outboard engines. This Shipping Policy outlines the details of our shipping process to ensure that you have a seamless and informed shopping experience. If you have any questions or require further assistance, please don’t hesitate to contact us at info@ukoutboardltd.com.
1. Shipping Methods and Carriers: We offer a variety of shipping methods to cater to your preferences and delivery needs. Our shipping partners include reputable carriers that prioritize the safe and timely delivery of your orders.
2. Processing Time: After your order is placed and payment is confirmed, our team will work diligently to process your order. Most orders are processed within 1-2 business days. Please note that processing time may vary during peak seasons or due to specific product availability.
3. Shipping Time: The shipping time depends on the shipping method you select during checkout. We offer standard and expedited shipping options to accommodate your urgency requirements. The estimated shipping times will be displayed during the checkout process. Please note that shipping times are approximate and can vary based on your location and external factors.
4. Order Tracking: Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to track the progress of your shipment. You can also log in to your All Outboard Engine Store account to access your order history and tracking information.
5. Shipping Costs: Shipping costs are calculated based on the shipping method chosen, the destination address, and the weight and dimensions of the products ordered. You can view the shipping costs during the checkout process before finalizing your order.
6. International Shipping: We offer international shipping to various destinations around the world. Please be aware that international shipments may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product or shipping costs.
7. Address Accuracy: To ensure successful delivery, please provide accurate and complete shipping information during the checkout process. All Outboard Engine Store is not responsible for any delays or issues arising from inaccurate or incomplete address details.
8. Delivery Acceptance: Upon delivery, please carefully inspect the package for any signs of damage before accepting the delivery. If you notice any damage to the package or its contents, please document it with the carrier and contact us immediately at info@ukoutboardltd.com.
9. Order Changes and Cancellations: If you need to make changes to your order or cancel it after it has been placed, please contact us as soon as possible. We will do our best to accommodate your request, but changes or cancellations may not be possible once the order has been processed for shipping.
At UK Outboard Engine Store, we are committed to delivering outstanding customer service and ensuring the safe and efficient delivery of your outboard engine orders. We appreciate your business and look forward to assisting you with your boating needs.
If you have any further questions or concerns, please don’t hesitate to reach out to us at info@ukoutboardltd.com.
Sincerely,
The UK Outboard Engine Store Team